Shipping Policy

At Florva Studio, we are committed to delivering your favorite kids’ cushions safely and conveniently to your doorstep. We understand how special it is to create a cozy, comfortable, and colorful space for your little ones, and we work hard to ensure your order reaches you in excellent condition.

1. Order Processing Time

All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day. You will receive an update once your order has been shipped.

2. Shipping and Delivery Time

Delivery usually takes 5–10 business days, depending on your location and courier service availability. Delivery to remote areas may take additional time. Please note that these are estimated delivery timelines and may vary due to unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Any available free shipping offers will be communicated through our website or promotional campaigns.

4. Order Tracking

Once your order has been dispatched, tracking details will be shared through your registered contact information, where available. You can use these details to check your shipment status.

5. Delays and Delivery Issues

Florva Studio is not responsible for delays caused by courier partners, weather conditions, public holidays, or other unexpected events. If your order is delayed or you experience a delivery issue, please contact our customer support team for assistance.

6. Incorrect Address

Please ensure that your shipping address and contact details are accurate before placing your order. Florva Studio cannot guarantee successful delivery if incorrect information is provided.

Thank you for choosing Florva Studio. We appreciate your trust and look forward to bringing comfort and joy to your little ones!